Privacy & Cookie Policy

We may collect the following information:

• Name

• Contact information including email address

• Payment information for transactions

• Demographic information such as postcode, preferences and interests

• Other information relevant to customer surveys and/or offers

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

​We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• To process orders and payments

• To improve our products and customer service

• For marketing, if consented

We do not sell your data. Sharing is limited to:

• Payment processors for transactions

• Delivery partners for order fulfilment

• Legal requirements when necessary

We are committed to ensuring that your information is secure. In order to prevent any unauthorised access we employ security measures to protect your information.

Our website uses cookies to personalize user experience and analyse traffic. A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Note that disabling cookies may prevent you from taking full advantage of the website.

• Essential Cookies: Required for basic site operation

• Performance Cookies: Collect data on site usage for improvement

• Functionality Cookies: Remember user preferences

• Targeting Cookies: For marketing (with consent)

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List of cookies we use:

• XSRF-TOKEN - Stores a Cross-Site Request Forgery (XSRF) token, which is a unique, secret value that helps protect against XSRF attacks

• hs - A session cookie that helps keep you safe while you browse the site.

• svSession - Identifies unique visitors and tracks a visitor's sessions on a site.

• smSession -  A security token that encapsulates SiteMinder session information.

• AEC - Ensures that requests within a browsing session are made by the user, and not by other sites.

• HSID - Contains digitally signed and encrypted records of a user's Google Account ID and most recent sign-in time.

• HSID, SSID, APISID and SAPISID - Enable Google to collect user information for videos hosted by YouTube.

• SIDCC - To provide the identification of trusted web traffic.

• SEARCH_SAMESITE - Prevents the browser from sending cookie information stored on our site to other third-party sites.

• DV - To provide ad delivery or retargeting.

You have rights to access, rectify, or request deletion of your personal data. If you have any questions about how we use your personal data that are not answered here or if you wish to exercise your rights regarding your personal data, please contact us.

We may update this policy. Revisions will be posted here.